submenus popup and stay up FF and IE

Hi,
I searched the forum and I checked my coding and can not figure out what I am doing wrong on a site for a small community hospital that I want to switch to the UDM4 menu.
Here is the test page, appreciate any taking a look for me. Are these characters okay?
a href="/services-prog.html#n11">What's New ......

http://mcdh.org/mcdh_new/index-1.php

Also, I installed the trial and then purchased the menu when the trial expired, I hope simply overwriting all the files except the udm-custom.js file, which I had customized, gives me the proper licensing.

Thank you for any help, I hope to get this resolved so they can have an accessible menu.
JulieV